In order to complete your service case, and to ensure that our work is performed as requested (eg via a subsequent customer satisfaction survey from Care1 / number1service or third parties), please always provide your name, address, mobile number and e-mail address.
Your personal information is stored along with information about what goods / services you have purchased for a minimum of 5 years, cf. Danish law.
Care1 / number1service A / S is responsible for handling and storing personal data and ensures that data processing is done within the framework of the Data Protection Regulation and the Data Protection Act
According to the Personal Data Act you have the right to object to the registration. You are also entitled to insight into what information is recorded about you, as well as requesting the deletion of personal data, which Care1 / number1service A / S will comply with, unless this is in violation of applicable law
In order to service your product and contact you on an ongoing basis, we store the following information
In order to ensure your privacy, this information is hidden from our employees after the service has ended.
We also store the following information about your product:
We also keep a history of your service case, including repeat repairs based on IMEI- / serial number.
We keep them in our service system for up to 5 years from service time. However, personal information is not available to our employees after any service case, and will only be viewable by trusted administrative staff under special circumstances.
Data is stored in our internal service system. We also share your data with the manufacturer in connection with setting up your service case. This is done in compliance with current legislation regarding data protection.
If you want your data to be deleted, contact our IT department at it@care1.dk
The sales and delivery terms were last updated on January 30, 2025.
